ITIL Foundation Certificate in IT Service Management Pre-Course Reading:
- Candidates will be provided with pre-course reading prior to attending the course by email. Success on the course will be enhanced by close attention to the pre-reading materials. It is recommended that candidates spend 2 hours working through the pre-reading.
- If you have not received your pre-reading material within one week of the start of your course, please contact your Account Manager or firstname.lastname@example.org
Proof of identification:
If taking an exam, candidates are required to provide Photo ID with a valid signature e.g. driving license, passport or named work ID badges prior to sitting their exam. Failure to produce this ID will result in their exam results being withheld until proof of ID is provided to the BCS. Please note that if proof is not provided within 40 days, candidate's exam results will be null and void and a re-sit would be required.
BCS Reasonable Adjustments Policy
All candidates requiring any additional assistance with exams must be aware of the BCS Reasonable Adjustments Policy. Prior notice and proof of any additional support must be requested in writing 3 weeks prior to attending any BCS course. Delegates failing to adviseConnect 2 Courses of any special requirements may result in additional support not being provided
Candidates who are resident in a country where English is not an official language are entitled extra 15 minutes to complete their exams. Candidates who qualify for extra exam time should complete the appropriate BCS form and send it to the Connect 2 Courses Examination Administration team at least 3 weeks prior to attending the course. Failure to notify Connect 2 Courses of these requirements may result in this extra time being denied.